Can I bring my camera to the event?
You can bring any camera to the Stone Free Festival for your personal use, except for those with a detachable lens (such as SLR or DSLR cameras).

What if I have a question when I’m inside the event?
If you have a question or issue whilst inside either The O2 arena or Indigo at the O2, please speak to a steward. If you have any issues in the areas outside of those spaces, please speak to a steward or a member of the event management team.

Please see The O2 website here for all information regarding facilities available at the event.

What else will be happening at the festival other than the main acts?
Please see our Activities tab here for all information regarding things to do at Stone Free Festival.

Can I reserve my place at one of the fringe stages?
Similar to all other festivals, the stages within The O2 will be open to all ticket holders subject to capacity. These will be managed on a first come, first serve basis.

Can I leave the main arena once the bands have started?
As per the venue’s policy, there is no re-entry at The O2 arena. Once you have entered the arena for the evening main stage performances, you will not be able to leave and re-enter. The fringe stage performances will finish before the main stage performances start to ensure that attendees do not miss out on any performances.

Are there VIP packages available at Stone Free Festival?
Yes, we have two types of package – our Rock Royalty VIP Gaucho Dining, and our Rock Royalty VIP packages and upgrade options. Please see our VIP Packages page for all further details.

I already have a ticket; can I buy a Rock Royalty upgrade?
Yes – if you follow the buy ticket link you will be able to purchase your ticket to the festival and select a Rock Royalty upgrade to go alongside it. Each ticket holder will need their own Rock Royalty upgrade.

Can I buy a ticket and a Rock Royalty upgrade?
Yes – please follow the instructions in the above question.

What time will I eat my Gaucho meal?
Dining customers should note that timings for the Gaucho meal may be flexible; customers will be allocated a designated time slot for their meal throughout the afternoon of the event. Timings will start from approximately 2pm. The time of your meal will be confirmed along with your VIP information supplied to you by email within six weeks of the event.